Last night the booking was made and in just 11 sleeps I will be going to see Alan. He is in Kingston, Ontario - there are some mean looking motorbike shops on Ontario and lots of places to hire a Harley!
Being away for 3 weeks means working while I am away, unless I want to come back to an horrendous backlog of work that is. The logistics of any number of our team working remotely at any time are interesting.
We are not one of those companies that shunts you around with voice messages when you call. We are very proud of the feedback we get from customers about our friendliness, responsiveness and that we answer the phone. Here's what we do.
The team mainly talk to each other by Skype when working remotely.
We have two team meetings, called scrums, each week via Skype video calling.
The phone line has call transfer on it so we can transfer any incoming customer call to the person they want to speak to.
Working from Ontario looks very do-able. The next step is to manage the costs as I have read stories in the press about some poor sucker that got a bill for thousands while overseas working, I don't want to be that person.
Right, now where was that Honda shop in Toronto?
Subscribe to:
Post Comments (Atom)
Posts
No comments:
Post a Comment